Job Ad – Supervisor

We are looking for an enthusiastic and motivated person to join the small team of staff at The BAY Foodbank.

The successful candidate will be responsible to the Warehouse Manager and the Trustees and will be expected to contribute to the continuous development and improvement of the Foodbank.

The successful candidate will need to participate initially in most daily administrative, food collection and processing tasks, gaining an understanding of the protocols and procedures involved.

Starting date: w/b 31st August

Salary: National Living Wage (Currently £9.30 per hour, reviewed annually) 

Hours: 12 hours per week (1-year initial contract)

Holidays: 13 days (plus bank holidays)

Job Description

To assist the Foodbank Warehouse Manager in running the varied activities of The Bay Foodbank efficiently and to a high standard, this will include, but is not limited to:

Specific duties/responsibilities

  • Maintaining and expanding awareness of local and national agencies and community groups, to enhance signposting for the benefit of clients.
  • Quality assurance and policy review.
  • Train volunteers to undertake responsibilities within the foodbank and to meet the relevant legal requirements.
  • Maintenance of the foodbank.
  • Ensure that the foodbank is a safe space for all clients and volunteers, that safeguarding procedures are understood and implemented, and client confidentiality respected.
  • Assist with reviews of regulatory processes e.g. risk assessments for Health & Safety, Safeguarding etc.
  • Support the foodbank manager with food donation processing e.g. helping to collect food, liaising with the office and trustees.
  • Assist with monitoring stock levels at the foodbank.
  • Assist when necessary in communicating with referral agencies in response
    to queries or issues arising from referrals.



  • Full driving licence and own transport (reasonable mileage expenses, excepting those incurred during normal commuting journeys will be paid).
  • Ability to work alone but also as part of a team.
  • Ability to handle difficult situations.
  • Flexibility with hours available is highly desirable.


Key Skills

  • Good oral, telephone and written communication skills.
  • Ability to work independently and unsupervised, and to deadlines.
  • Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds.
  • Experience of foodbank volunteering is desirable but not essential.


Personal attributes

  • Passionate about tackling poverty.
  • Honesty, discretion and integrity.


To apply, please supply an up to date CV with a covering letter to

‘FAO The Foodbank Manager’ at

Closing Date – 7th August 2020